DOCUMENT:Q186936 22-JUN-2001 [exchange] TITLE :XWEB: URLs Do Not Activate In OWA Contact or Appointment PRODUCT :Microsoft Exchange PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access Service Pack 1 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you enter a Universal Resource Locator (URL) in a Contact or in an Appointment in the Outlook Web Access (OWA) client, the URL does not become a hyperlink that you can click to jump to the address. Hyperlinks are not available when you create a Contact or Appointment in the OWA client. WORKAROUND ========== If you need to open a URL entered into a Contact or Appointment from the Outlook Web Access client, copy the URL and paste it into the address field of a browser window to activate the link. MORE INFORMATION ================ In the Outlook client you can enter a URL inside a Contact or Appointment to create a hyperlink; however, OWA does not currently support this feature. All normal messages you send in the OWA client will allow you to enter a URL as a hyperlink. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch Version : WINDOWS: Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.