DOCUMENT:Q194030 19-JUN-2000 [exchange] TITLE :XCLN: MS Exchange Server 5.5 Service Pack 1 Incorrect CD Key PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== The CD key on the compact disc (CD) provided with Microsoft Exchange Server version 5.5 Service Pack 1 (SP1) does not work correctly during Setup of Microsoft Outlook 98. WORKAROUND ========== Please call a Microsoft Customer Service Representative for a new CD key. The telephone number to call is 800-936-5900. Wait for the automated answering system to complete its offerings without pressing any numbers on your phone, and a representative will answer your call. MORE INFORMATION ================ Microsoft Exchange Server 5.5 Service Pack 1 Package includes: Microsoft Exchange Server 5.5 Service Pack 1 Microsoft Outlook CD (Part Number X03-68288) Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP1 Version : winnt:5.5 SP1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.