DOCUMENT:Q194031 26-JUL-2002 [exchange] TITLE :XCON: MTA Queues Backup After MTA Logs 1133 State Check Warning PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After applying Service Pack 1 for Microsoft Exchange Server 5.5, the Exchange Server message transfer agent's (MTA) queues may grow, and no messages will be delivered. If the priority of the messages in the queue is increased, or the MTA service is stopped and restarted, the queues may flush the messages. The following warnings will be logged in the event viewer: Event: 1133 Source: MSExchangeMTA Type: Warning Catergory: X.400 Service Description: A reliable transport service element (RTSE) error occurred while processing an association with /O=ORGANIZATION/OU=SITE /CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR. The association will be terminated and restarted if necessary. Current state 25. Service type 5. Service flavor 20. Control block index 2004. [PLATFORM RTSE 32 164] (12) Event: 1293 Source: MSExchangeMTA Type: Warning Catergory: X.400 Service Description: A remotely-initiated association from /O=ORGANIZATION /OU=SITE/CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR was refused. The failure reason provider is 0 and the reason is 0. Control block index 10. Type 1. [PLATFORM KERNEL 28 128] (12) CAUSE ===== This is caused by a logic error in the Reliable Transfer Service Element (RTSE) connection recovery mechanism. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) File Name Version ------------------------- Dbserver.sch 5.5.2410.0 Dcprods.cat 5.5.2410.0 Ems_rid.dll 5.5.2410.0 Emsmta.exe 5.5.2410.0 Info4log.cfg 5.5.2410.0 Infodlog.cfg 5.5.2410.0 Infollog.cfg 5.5.2410.0 Infotlog.cfg 5.5.2410.0 Mtacheck.exe 5.5.2410.0 Mtamsg.dll 5.5.2410.0 P2.xv2 5.5.2410.0 X400om.dll 5.5.2410.0 X400omv1.dll 5.5.2410.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 1. This problem was first corrected in Exchange Server 5.5 Service Pack 2. Additional query words: crash route failure backups stalled stall ====================================================================== Keywords : exc55sp2fix Technology : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.