DOCUMENT:Q194144  20-MAY-2002  [pcmail]
TITLE   :MHS: Messages with Addresses on Multiple Lines Not Delivered
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:MS-DOS:3.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail Gateway to MHS, version 3.0 
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SYMPTOMS
========

If you send a message with a To line that wraps to multiple lines from MHS to
Microsoft Mail for PC Networks through the Microsoft Mail Gateway to MHS, the
message may not be successfully delivered. Even if the original message is
successfully delivered, one or more additional messages may remain in the
outbound message queue on the foreign system indefinitely. In addition, you may
be unable to successfully reply to all recipients on the original message.

CAUSE
=====

The Microsoft Mail Gateway to MHS does not properly resolve addresses that
appear on multiple lines.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

   File Name     Version
   ---------------------
   Outpost.exe   3.0.5

This hotfix has been posted to the following Internet location as Mhsgy2k.exe:

   ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to MHS
version 3.0.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateMHS300
Version           : MS-DOS:3.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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