DOCUMENT:Q194602  23-MAY-2002  [pcmail]
TITLE   :PC MMTA: Incorrect Error from Windows NT MMTA Dispatch
PRODUCT :Microsoft Mail For PC Networks
PROD/VER::3.2,3.5
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail for PC Networks, versions 3.2, 3.5 
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SYMPTOMS
========

When you run Dispatch.exe, you see the errors and messages described below. The
problem only occurs using a version of the External program earlier than 3.5.26
under the following circumstances:

 - Dispatch is run as a service

 - No external postoffices are defined

 - Server.glb does not exist (there were NEVER any external postoffices defined
   for this postoffice)

You will see the following errors in the Dispatch.log file:

   ANZ 11/14/95 12:47 Permanent drives: H
   ANZ 11/14/95 12:47 Dynamic drives in use
   ANZ 11/14/95 12:47 Dynamic connections could not be established.
   ANZ 11/14/95 12:47 Checking the process table on MICROSOFT\APACRSC

On the monitor windows, you also get the following message:

   [13:13] Started: 11/14/95 13:13
   [13:13] Dispatch time zone is: PST8PDT
   [13:13] Home postoffice is: h
   [13:13] Permanent drives: H
   [13:13] Dynamic drives in use
   [13:13] Dynamic connections could not be established.
   [13:13] Do you want to exit the dispatcher?
   [13:13] Press Y to exit, N to continue


RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

   File Name      Version
   ----------------------
   Dispatch.exe   3.5.26

This hotfix has been posted to the following Internet location as Dirsy2k.exe:

   ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks
versions 3.2 and 3.5.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN350
Version           : :3.2,3.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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