DOCUMENT:Q194735  20-MAY-2002  [pcmail]
TITLE   :PC WRmt: Remote Mail Errors Using Custom Script
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.2
OPER/SYS:
KEYWORDS:

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-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail Remote for Windows, version 3.2 
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SYMPTOMS
========

The Windows Remote client does not respond to incoming calls using custom
script.

CAUSE
=====

The Windows client is not making proper use of the Waitrsp command in the modem
script.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

   File Name     Version
   ----------------------
   Msrmttr.dll   3.2.4012

This hotfix has been posted to the following Internet location as Remcy2k.exe:

   ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail Remote for
Windows version 3.2.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailRemote320
Version           : WINDOWS:3.2
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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