DOCUMENT:Q194857 20-MAY-2002 [pcmail] TITLE :PC DirSync: Break Relative Parameter Not Set Properly PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the -tu parameter with the External program(External.exe) and the value is greater than 120 minutes, the Break Relative parameter that is produced does not equate to the original minutes set. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: File Name Version ---------------------- Dispatch.exe 3.5.29 This hotfix has been posted to the following Internet location as Exty2k.exe: ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/ This problem was corrected in version 3.05.0029 of external.exe. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks version 3.5. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN350 Version : WINDOWS:3.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.