DOCUMENT:Q195205 27-OCT-2000 [schedplus] TITLE :Outlook/Schedule+ Error "req32.cfg could not be opened" PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.0,7.5,97 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, versions 7.0, 7.5 - Microsoft Outlook 97 - Microsoft Outlook 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When using Microsoft Schedule+ as your primary calendar in Microsoft Outlook, you may receive the following error message when attempting to start Schedule+ from within Outlook: The file ':\\forms\configs\req32.cfg' could not be opened. Microsoft Exchange Forms Registry. The Configs folder does not exist and the Req32.cfg file resides in a different folder. CAUSE ===== The Microsoft Exchange client is not installed on this computer. WORKAROUND ========== Include the Exchange client during the installation of Schedule+. MORE INFORMATION ================ The Exchange client controls the workgroup functionality of Schedule+. Without it Schedule+ is installed in standa-lone mode. Outlook does not detect whether Schedule+ has workgroup capabilities when being configured to use Schedule+ as its primary calendar. It only requires that Schedule+ be installed and operational. If you start Schedule+ from the Start, Programs menu, you are not presented the dialog box to choose the options to work in group-enabled mode or to work alone. It provides the options to create a new schedule file or to use and existing schedule file but does not offer the option to NOT have a schedule file on this machine. This is because Schedule+ does not have online capabilities without Exchange client being installed. Additional query words: OL98 OL97 Sched+ ====================================================================== Keywords : kbinterop Technology : kbOutlookSearch kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbSchedule750 Version : WINDOWS:7.0,7.5,97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.