DOCUMENT:Q195215 17-DEC-1999 [exchange] TITLE :XFOR: Outbound SMTP with 8-Bit Data in the Message Body PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Outbound SMTP messages from the Internet Mail Service may contain 8-bit data in the message body, even though the Internet Mail Service is configured to use UUENCODE and the US-ASCII character set. CAUSE ===== The 8-bit data should be mapped to the 7-bit equivalents. Outlook 98 introduces a property that incorrectly signals the Internet Mail Service to use the ISO8859-1 character set, instead of US-ASCII. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Store File Name Version ------------------------- Store.exe 5.5.2438.0 Mdbmsg.dll 5.5.2438.0 Gapi32.dll 5.5.2438.0 Store.exe 5.0.1461.75 Mdbmsg.dll 5.0.1461.75 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0 and 5.5. MORE INFORMATION ================ The Internet Mail Service will encode outbound mail according to the following criterion: - If the Internet Mail Service is configured as MIME, the Internet Mail Service encodes the 8-bit data in either base64 or quoted printable. - If the Internet Mail Service is configured to send UUENCODE and the outbound character set specified is US-ASCII, then the Internet Mail Service will take the 8-bit data and match it to the closest 7-bit equivalent. - If the Internet Mail Service is configured to send UUENCODE with the outbound character set specified as ISO-8859-1, then the 8-bit data should be left in the body of the message. Additional query words: ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.