DOCUMENT:Q195905 21-APR-1999 [exchange] TITLE :XCON: Address Space Not Updated When You Recalculate GWART PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you modify an entry on the Address Space tab in the properties for a Microsoft Exchange Server connector so that the address is not specific enough, recalculate the gateway address routing table (GWART), and then modify the entry again so that the address is more specific, the address space may not be updated when you recalculate the GWART again. As a result, when you send a message through the connector, you receive a non-delivery report (NDR) that contains the following text: The recipient name is not recognized. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) File Name Version ------------------------- Dbserver.sch 5.5.2410.0 Dcprods.cat 5.5.2410.0 Ems_rid.dll 5.5.2410.0 Emsmta.exe 5.5.2410.0 Info4log.cfg 5.5.2410.0 Infodlog.cfg 5.5.2410.0 Infollog.cfg 5.5.2410.0 Infotlog.cfg 5.5.2410.0 Mtacheck.exe 5.5.2410.0 Mtamsg.dll 5.5.2410.0 P2.xv2 5.5.2410.0 X400om.dll 5.5.2410.0 X400omv1.dll 5.5.2410.0 WORKAROUND ========== To work around this problem, run the Exchange Server Administrator program in raw mode, and then in the properties for the Site Addressing object, manually remove the old address from the Site-Proxy-Space object attribute. After you remove the address, recalculate the GWART again. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.