DOCUMENT:Q196162 17-MAY-2000 [exchange] TITLE :XADM: Free/Busy Info Doesn't Work After Running Move Server PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After running the Microsoft Exchange Server Move Server Wizard on a particular server, some users' Free/Busy information may not be available to other users. CAUSE ===== As the Move Server Wizard is carrying out its cleanup tasks, it will access each mailbox's private store and delete the Free/Busy folder. If this action fails, the Event ID listed below will be placed in the event log. At this point, others will not be able to access this user's Free/Busy information. Event ID: 9502 Source: MSExchangeMvServer Type: Warning Category: General Description: Unable to completely cleanup mailbox '/o=Organization/ou=Site/cn=Recipients/cn=User'. WORKAROUND ========== The only workaround is to move the user in question to another server in the site. That user can then be moved back to the original server, if desired. Additional query words: Attendee Availability Schedule MSW ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.