DOCUMENT:Q196615 08-APR-2000 [exchange] TITLE :XFOR: PROFS and SNADS Connector Does Not Support Euro Symbol PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The PROFS or OV/VM connector does not support the Euro character when translating messages between Exchange Server and the host. For the Windows code page, 1252, the Euro maps to 'x80' (Alt-0128). CAUSE ===== The PROFS and SNADS connector is not equipped to handle the translation of the Euro symbol between the new host code page 1182 to the Windows code page 1252 (available in Windows NT 4.0 Service Pack 4 and Windows 98) RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ The PROFS and SNADS connector now correctly translates the Euro dollar symbol when transferring messages between Exchange Server and the host. Customers will need to update their IBM host software to the latest version in order to support this new code page. The new 1148 code page is simply the old 500 code page with a single character addition for the Euro symbol. Additional query words: code page, euro symbol ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.