DOCUMENT:Q197509 14-MAY-1999 [exchange] TITLE :XFOR: Notes Connector May "Timeout on resource lock" on Startup PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start or restart the Microsoft Exchange Notes connector, the browse logs might display the following errors: 1998/03/17 22:19:48 - LME-NOTES-DXANOTES(0199) 2 41100:Intializing Lotus Notes Interface >> lsnabapi(525) 1998/03/17 22:19:50 - LME-NOTES-NTSMEX(0192) 3 41207:Successfully Initialized Notes Interface >> ntshcs(1480) 1998/03/17 22:19:50 - LME-NOTES-NTSMEX(0192) 4 00019:The value of the NOTESSERVER keyword in the LME-NOTES-NTSMEX section is 'Test/Notes' >> ntshcs(3935) 1998/03/17 22:19:50 - LME-NOTES-NTSMEX(0192) 3 41262:Performing consistency check, validating items, and automatically removing old deleted note stubs on Test/Notes!!Exchange.box... >> ntshcs(1814) 1998/03/17 22:19:50 - LME-NOTES-MEXNTS(018b) 3 41207:Successfully Initialized Notes Interface >> ntshcs(1480) 1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 2 01211:Error {Timeout on resource lock}: Unable to lock the LME-NOTESOPEN shared memory object >> ntshcs(1765) 1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 1 00510:Error (Timeout on resource lock}: The application failed to initialize. >> stdmain(863) 1998/03/17 22:22:50- LME-NOTES-MEXNTS(018b) 3 00505:LME-NOTES- MEXNTS is ending, last return code was {Timeout on resource lock} >> stdmain(958) 1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 1 41220:Error: no Notes Session Open >> ntshcs(2317) 1998/03/17 22:22:50 - LME-NOTES-MEXNTS(018b) 3 41210:Terminating Notes Interface >> ntshcs(1596) CAUSE ===== This problem is because of a bug in the Notes API. This occurs because the LAPI_Init/LAPI_InitExtended call to the Notes API fails or stops responding (hangs) when one of the Notes-related processes is (re-)starting. RESOLUTION ========== The Notes connector will handle this problem in the Notes API DLL by automatically restarting upon receiving this error. WORKAROUND ========== To work around this problem, manually restart the Exchange Notes Connector. STATUS ====== Microsoft confirms this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ This will likely shut down all three of the Notes connector processes. Additional query words: crash, notes connector, resource, timeout ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.