DOCUMENT:Q197975 22-JUN-2001 [exchange] TITLE :XADM: Error When Removing SBS Version of Exchange PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,4.0a OPER/SYS: KEYWORDS:sbs ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== There may be times when it is necessary to remove Exchange Server from the Microsoft BackOffice Small Business Server (SBS). When you remove Exchange Server, you may encounter the following error during the removal phase of setup: The file _ie4ad.css on Disc 1 is needed. CAUSE ===== Even though you have Disc 1 inserted, this error will still appear. This error is caused because you are using the BackOffice SBS 4.0 CD to remove version 4.0a of SBS. WORKAROUND ========== To work around this problem, perform one of the following: - Insert the SBS 4.0a CD in the drive when prompted. -or- - Browse the hard disk drive for the following files when prompted: File Location --------------------------------------------------------- _ie4ad.css x:\Smallbusiness\Html Cliie.inf x:\Smallbusiness\Template Useview.asp x:\Inetpub\Wwwroot\Intranet\Sbsclienthelp For more information on how to remove Exchange Server from the Small Business Server, please see the following article in the Microsoft Knowledge Base: Q194810 SBS:Exchange:How to Remove/Reinstall Exchange in SBS Additional query words: sbs smallbiz ====================================================================== Keywords : sbs Technology : kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a Version : WinNT:4.0,4.0a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.