DOCUMENT:Q201358  28-OCT-2000  [exchange]
TITLE   :XCLN: Cannot Generate/View Forms Created in Form Design Wizard
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:97; winnt:5.5 SP1
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Outlook 98 
 - Microsoft Outlook 97 
 - Microsoft Exchange Server, version 5.5 SP1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you create HTML forms in the Microsoft Exchange Forms Design Wizard Sample
Apps, some output files fail to get generated after you install the Microsoft
Outlook HTML Form Converter that is included with Exchange Server 5.5 Service
Pack 1 on the same computer. Because all the necessary output files are not
generated with the Form Design Wizard, you will fail to see these forms from an
Outlook Web Access client.

CAUSE
=====

The Microsoft Exchange Form Design Wizard that is included with Exchange Server
5.5 and the Microsoft Outlook HTML Form Converter perform two separate functions
and are not meant to co-exist.

WORKAROUND
==========

Do not install the Microsoft Outlook HTML Form Converter, FCSetup.exe, on the
same computer as the Microsoft Exchange Form Design Wizard Sample Apps.

MORE INFORMATION
================

With the Microsoft Exchange Form Design Wizard, you can quickly create
customized HTML forms based on the built-in forms included with Microsoft
Outlook Web Access without first creating your form with the Outlook Form
Designer. Additional layout and formatting enhancements can then be created in
an HTML/ASP editor such as Microsoft FrontPage. Additional scripting
enhancements can be developed with a script editor such as Microsoft Visual
InterDev.

The following types of form are supported by the Form Design Wizard:

 - Forms used to post information directly to public folders (based on the item
   type IPM.Post)

 - Forms used to send information to other recipients (based on the item type
   IPM.Note)

To install the Microsoft Exchange Form Design Wizard, run the Fdsetup.exe program
in the Server\Support\Collab\Sampler\Formwiz subdirectory on the Microsoft
Exchange Server 5.5 CD-ROM. This expands the wizard's files into a temporary
directory on your computer, and starts the main Setup program.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbExchange550SP1
Version           : WINDOWS:97; winnt:5.5 SP1
Issue type        : kbprb
Solution Type     : kbnofix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.