DOCUMENT:Q202295 27-MAY-1999 [exchange] TITLE :XIMS: IMS Configuration May Unexpectedly Overwrite Proxy Address PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When a user sends Internet mail to an Exchange Server proxy address, the user may receive a non-delivery report (NDR). This can occur when the Internet Mail Service (IMS) has been reconfigured while there is a proxy address in use. CAUSE ===== When the Exchange Server 5.5 IMS is configured, there is a high possibility of overwriting existing SMTP proxy addresses that do not match the site addressing for SMTP. The proxy generator module is not being called correctly from within the IMS Wizard. Therfore, it is necessary to modify the updated addresses to reflect how they should read. In some cases, this may only require importing a Commas Separated Format (CSV) file. WORKAROUND ========== When you configure the IMS in this scenario, do not modify the site address using the IMS Wizard. If it is necessary to modify the site address, do so through the Configuration container: Site Addressing object: Site Addressing property page. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.