DOCUMENT:Q216246 08-MAY-2002 [schedplus] TITLE :Secondary Time Zone Off by One Hour in Danish Schedule+ 7.5 Clie PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, version 7.5, Danish version ------------------------------------------------------------------------------- SYMPTOMS ======== Appointments between the last Sunday in September and the last Sunday in October may appear one hour off from the expected time. This occurs in specific time zones that have changed the transition dates for entering and leaving Daylight Savings Time. The same symptoms can occur during the period from the first Sunday in March to the last Sunday in March. CAUSE ===== Schedule+ uses an internal table to store transition times for each individual time zone. When a governing body decides to change transition dates, the tables no longer agree with the dates observed in the time zone. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. +-----------------------------------------+ | File name | Version | Language | +-----------------------------------------+ | Msspc32.dll | 7.05.1461.0068 | Danish | +-----------------------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in the Danish version of Microsoft Schedule+ version 7.5. Additional query words: ====================================================================== Keywords : Technology : kbHLangDanish kbScheduleSearch kbSchedule750 Version : WINDOWS:7.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.