DOCUMENT:Q216476  21-OCT-2000  [pcmail]
TITLE   :FFAPI: Messages Get Duplicated when Sending Across FFAPI Gateway
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:MS-DOS:3.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail Software Development Kit: FFAPI for Gateways and Applications, version 3.0 
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SYMPTOMS
========

If User A on Exchange Server A has an alternate recipient specified on the
Delivery Option tab to point to User B, who is a user on a foreign mail system
(and the "deliver messages to both recipient and alternate recipient" option is
selected), User B receives a duplicate message when a user on Exchange Server A
sends a message to UserA and UserB.

        Exchange Server A
             |
    MS Mail Connector
             |
      Net / PO1
             |
      Net / PO2 
             |
        FFAPI
             |
        Foreign mail system

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
it has not been fully regression tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or
later:

+-----------------------------------------------+
| File name    | Date   | Time  | Size          | 
+-----------------------------------------------+
| Gate_get.exe | 3/2/98 | 1:23p | 107,715 bytes | 
+-----------------------------------------------+
| Gate_put.exe | 3/2/98 | 4:07p | 100,789 bytes | 
+-----------------------------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail Software
Development Kit: FFAPI for Gateways and Applications version 3.0.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbMailSearch kbSDKSearch
Version           : MS-DOS:3.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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