DOCUMENT:Q220952  22-JUN-2001  [exchange]
TITLE   :XWEB: "There Were Problems Sending The Item" Saving Contact in O
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 
 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use the Outlook Web Access (OWA) client to access your Contact folder
and attempt to save a new contact, the following error message may occur:

   There were problems sending the item. Your server may have been temporarily
   unavailable or you may not have permissions to send or change the item. Try
   again or cancel.

CAUSE
=====

Selecting the "Use Microsoft Schedule Plus as my Primary Calendar" option will
cause this behavior to occur.

WORKAROUND
==========

Access the Contacts folder using a standard Outlook client, or use the Outlook
Calendar rather than Schedule+ as your primary calendar.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

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Keywords          :  
Technology        : kbOutlookSearch kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbpending

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