DOCUMENT:Q222538 14-APR-2001 [exchange] TITLE :XFOR:API Gateway Logs Unknown Keyword Errors on Free Busy Search PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Outlook client will fail to obtain free-busy data for the GroupWise custom recipients by means of the Calendar Connector. The Novell GroupWise API Gateway may log the following to its logfile: 03-15-99 14:38:51 Unknown keyword: WPPO 03-15-99 14:38:51 Unknown keyword: WPU 03-15-99 14:38:51 Unknown keyword: CDBA 03-15-99 14:38:51 Unknown keyword: 03-15-99 14:38:51 Unknown keyword: WPPO 03-15-99 14:38:51 Unknown keyword: WPU 03-15-99 14:38:51 Unknown keyword: CDBA 03-15-99 14:38:51 Unknown keyword: ... 03-15-99 14:38:51 Unknown destination in address string: WPD= GWDOMAIN ... 03-15-99 14:38:51 Error building the GroupWise message The API Gateway will place the .API file in the API\GWPROB directory. The file will look similar to the following: WPC-API= 1.2; MSG-TYPE= Search; Msg-ID= AALHJNKA:1999.3.15.14.38:1999.3.22.14.38:1999.3.15.19.38.45; From= WPD= GWDOMAIN; WPPO= API; WPU= BRIANCL001-SA; CDBA= GWDOMAIN.API.BRIANCL001-SA; ; To= WPD= GWDOMAIN; WPPO= GWPO; WPU= GWUser2; CDBA= GWDOMAIN.GWPO.GWUser2; ; Begin-Time= 15/3/1999 14:38 +0; End-Time= 22/3/1999 14:38 +0; -END- Line 006 Unknown keyword: WPPO Line 007 Unknown keyword: WPU Line 008 Unknown keyword: CDBA Line 008 Unknown keyword: Line 011 Unknown keyword: WPPO Line 012 Unknown keyword: WPU Line 013 Unknown keyword: CDBA Line 013 Unknown keyword: CAUSE ===== The API Gateway has been incorrectly configured with respect to the format of the .API file. For additional information, please see the following article in the Microsoft Knowledge Base: Q222550 XFOR:Mail doesn't flow from GroupWise to Exchange RESOLUTION ========== For GroupWise 5.x ----------------- 1. Start NetWare Administrator. 2. Double-click on the API Gateway object. 3. Click Required Parameters. 4. Change the Addressing Format from GroupWise to Component. 5. Click OK. 6. Stop the API Gateway. 7. Restart the ADA (in GroupWise 5.5, the message transfer agent [MTA]). 8. Start the API Gateway. For GroupWise 4.x ----------------- 1. Start the Ad.exe program within a command prompt. 2. Tab over to the System window. 3. Highlight the API Gateway object. 4. From the menu, select Actions, then Edit. 5. Tab over to the Specific option, or press the S key. 6. Change the Addressing Format from GroupWise to Component 7. Stop the API Gateway. 8. Restart the Message Server. 9. Start the API Gateway. MORE INFORMATION ================ Directory synchronization still works between Exchange Server and GroupWise despite the misconfiguration. However, free-busy and mail-related messages may fail to be delivered to their final destination. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.