DOCUMENT:Q230273 06-AUG-2002 [exchange] TITLE :XWEB: OWA Creates English Special Folders During Logon PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use Microsoft Outlook Web Access to log on to a mailbox for the very first time, the following folders are always created in English: Calendar, Journal, Tasks, Notes, Contacts Only the standard Messaging Application Programming Interface (MAPI) folders are localized, which are: Inbox, Outbox, Sent Items, Deleted Items CAUSE ===== Collaboration Data Objects (CDO) is not able to handle different languages. It always uses English as default. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack For additional information on how to download the update for this problem, click the article number below to view the article in the Microsoft Knowledge Base: Q289606 XGEN: Exchange Server 5.5 Post-Service Pack 4 Collaboration Data Objects Fixes Available STATUS ====== Microsoft has confirmed that this is a problem in Exchange Server version 5.5 SP2. This problem was first corrected in Exchange Server 5.5 Service Pack 4. MORE INFORMATION ================ There is a new registry setting that can be set to select one of the following languages: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\Parameters The new value is called: DefaultLCIDForCDO1, type: REG_DWORD The value for this is the Local ID (LCID) that the Outlook Web Access clients use and want their Outlook folder names in. For example, for Japanese Outlook Web Access clients, this value should be set to 0x0411. The legal values for this are listed below: 0x0409: //English (US) 0x0809: //English (Britain) 0x1009: //English (Canada) 0x1409: //English (New Zealand) 0x0C09: //English (Australia) 0x1809: //English (Ireland) 0x1C09: //English (South Africa) 0x2009: //English (Jamaica) 0x2409: //English (Caribbean) 0x040C: //French (Standard) 0x080C: //French (Belgium) 0x100C: //French (Switzerland) 0x0C0C: //French (Canada) 0x140C: //French (Luxembourg) 0x0407: //German (Standard) 0x0807: //German (Switzerland) 0x0C07: //German (Austria) 0x1007: //German (Luxembourg) 0x1407: //German (Liechtenstein) 0x0411: //Japanese 0x080A: //Spanish (Mexico) 0x040A: //Spanish (Traditional) 0x0C0A: //Spanish (Modern) To install the fix, perform the following steps on the computer where Outlook Web Access is installed: 1. Stop the Microsoft Internet Information Server (IIS). 2. Replace Cdo.dll under \System32. 3. Add the above registry key and value. 4. Restart IIS. After that, every client logging on for the first time gets the folder names in the language chosen by the registry key. Additional query words: cdo dll ====================================================================== Keywords : exc55 EXC55SP3Fix kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.