DOCUMENT:Q235534 30-SEP-1999 [exchange] TITLE :XCON: MTA Logs Errors 2124, 2175 on Invalid X.400 Message PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== In some cases, a third-party X.400 message transfer agent (MTA) may send an invalid message to Exchange Server. Depending on the amount of corruption, the following events may be written to the Windows NT Server application event log: Event ID: 200 Description: X.400 Service Event, severity 14 (MTA XFER-IN(12) Proc 102) Transfer-In failure, error in received APDU Syntax server error code 0 Error detected at offset 0 Internal qualifier 0 Node label PDU dump reference 14 NOTE: Event ID 200 indicates a corrupted field in the X.400 P1 message header. You can use the PDU dump reference given in this event to identify the corrupted message in the Bf0.log log file. Event ID: 2124 Description: Internal Operating System Error, severity 14 (DB Server XFER-IN(12) Proc 98) Object Data file causing I/O error Object id 06000091 Operating system error 131 File operation READ File offset -2133778432 Filename Referenced object 00000000 (00000000 => N/A) Referenced object error 0 Event ID: 2175 Description: Internal Processing Error, severity 14 (DB Server XFER-IN(12) Proc 72) Error getting length of attribute Called from MTA Proc 28492 Database error code ODXOBJEC - I/O Error on object file Object at fault 06000091 Attribute identifier 71 Value number 2 Referenced object 00000000 (00000000 => N/A) Referenced object error 0 After this, the Exchange Server MTA may run at a very high CPU time for a long time and occasionally it may not be possible to stop the Exchange Server MTA. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) +---------------------------+ | File name | Version | +---------------------------+ | Dbserver.sch | N/A | +---------------------------+ | Dcprods.cat | N/A | +---------------------------+ | Ems_rid.dll | 5.5.2641.0 | +---------------------------+ | Emsmta.exe | 5.5.2641.0 | +---------------------------+ | Info4log.cfg | N/A | +---------------------------+ | Infoblog.cfg | N/A | +---------------------------+ | Infodlog.cfg | N/A | +---------------------------+ | Infollog.cfg | N/A | +---------------------------+ | Infoplog.cfg | N/A | +---------------------------+ | Infotlog.cfg | N/A | +---------------------------+ | Mtacheck.exe | 5.5.2641.0 | +---------------------------+ | Mtamsg.dll | 5.5.2641.0 | +---------------------------+ | P2.xv2 | N/A | +---------------------------+ | X400om.dll | 5.5.2641.0 | +---------------------------+ | X400omv1.dll | 5.5.2641.0 | +---------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: hang stop kill ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.