DOCUMENT:Q237473 08-MAY-2002 [exchange] TITLE :XCLN: 64 Attachment Limit with Exchange Client PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, version 5.0 - Microsoft Exchange Windows NT client, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you send mail from the Microsoft Exchange Client 5.0 with more than 64 attachments, only the first 64 attachments get delivered when your delivery location is set to personal folders. Anything over 64 is not sent and no error occurs. If you check the message in the Sent Items folder, the message shows the correct amount of attachments. If you send the message to yourself and look in the Inbox, it will only have 64 attachments. If your mail delivery is set to the mailbox on the server, all the attachments are delivered. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Component: MAPI +--------------------------+ | File name | Version | +--------------------------+ | Mapi32.dll | 5.0.1461.99 | +--------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Client version 5.0. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange500NT kbExchange500Win95 Version : WINDOWS:5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.