DOCUMENT:Q238982 22-JUN-2001 [exchange] TITLE :XWEB: Prompt for Security Credentials Before Logon.asp Loads PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you access the default Web site or the Exchange Server virtual directory using Microsoft Internet Explorer 5 with Windows NT Challenge/Response (NTLM) authentication turned off, you may be prompted for security credentials before the Outlook Web Access Logon.asp page loads. This may happen even after you set Directory Security to Anonymous Only or Anonymous and Basic Authentication on the default Web site. RESOLUTION ========== To correct this problem in Internet Explorer: 1. On the Tools menu, click Internet Options. 2. Click the Security tab. 3. In the "Select a Web content zone to specify its security settings" box, click Internet, and then click Custom Level. Scroll down to Cookies. 4. Under "Allow cookies that are stored on your computer", click Prompt. 5. Click OK twice. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 Version : WINDOWS:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.