DOCUMENT:Q241365 06-AUG-2002 [exchange] TITLE :XCON: PAB Address Parenthesis in DDA Converted to 040 & 041 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Messages meeting the following criteria are undeliverable: - They contain an X.400 address that is generated in a personal address book (PAB). -and- - The X4.000 address contains a domain-defined attribute (DDA) value that requires unescaping--for example, an at symbol (@), or an exclamation point (!), or an underscore (_), which are entered as (a), (b), or (u) respectively. CAUSE ===== The message transfer agent (MTA) will unescape the address but will also unescape the parenthesis if it passes through an X.400 Connector to another system that has the same address space (such as c=US;a= ;p=*;). The address 040 and 041 should be converted by the sending MTA before transmission. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: MTA +----------------------------+ | File name | Version | +----------------------------+ | Address.dll | 5.5.23.2650 | +----------------------------+ | Emsmta.exe | 5.5.23.2650 | +----------------------------+ | Ems_rid.dll | 5.5.23.2650 | +----------------------------+ | Mtamsg.dll | 5.5.23.2650 | +----------------------------+ | Infoblog.cfg | 5.5.23.2650 | +----------------------------+ | Infodlog.cfg | 5.5.23.2650 | +----------------------------+ | Infollog.cfg | 5.5.23.2650 | +----------------------------+ | Infoplog.cfg | 5.5.23.2650 | +----------------------------+ | Infotlog.cfg | 5.5.23.2650 | +----------------------------+ | Info4log.cfg | 5.5.23.2650 | +----------------------------+ | Dbserver.sch | 5.5.23.2650 | +----------------------------+ | Dcprods.cat | 5.5.23.2650 | +----------------------------+ | X400omv1.dll | 5.5.23.2650 | +----------------------------+ | X400om.dll | 5.5.23.2650 | +----------------------------+ | Mtacheck.exe | 5.5.23.2650 | +----------------------------+ | P2.xv2 | 5.5.23.2650 | +----------------------------+ | P1.tpl | 5.5.23.2650 | +----------------------------+ WORKAROUND ========== The user can create a one-off address of X400:c=US;a= ;p=;o=;s=Test with (a);dda\:EMS=TEST\@ or create a custom recipient in the global address list on the sending server. The Address Book Provider (ABP) that processes the address in the message can submit a Distinguished Name (DN) to the server in the P1 content and the parenthesis are not converted. STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.