DOCUMENT:Q247888 18-MAY-2001 [exchange] TITLE :XADM: Error c1031b95 Configuring an ADC Connection Agreement PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:2000; winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 - the operating system: Microsoft Windows 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error message may be displayed when you configure the From Exchange tab of a Connection Agreement for the Active Directory Connector (ADC). This error message may also be displayed when you configure the default Exchange Server destination in the From Windows tab. The credentials specified on the Connections tab are incorrect or do not have sufficient permissions to access the Exchange 5.5 Directory. Please ensure that the credentials specified are entered correctly and that sufficient permissions are granted in order to access the Exchange 5.5 directory. ID no: c1031b95 Microsoft Active Directory Connector Management CAUSE ===== This issue can occur for either of the following reasons: 1. The Exchange Server 5.5 computer is not running the required service pack or later. If you define a Connection Agreement to an Exchange Server site, the target directory bridgehead must be running Exchange Server 5.5 Service Pack 2 or later. 2. Permissions are not configured correctly on the Exchange Server 5.5 computer. RESOLUTION ========== To resolve this issue: 1. Apply Exchange Server 5.5 Service Pack 2 or later to the target Exchange Server 5.5 computer. If Exchange Server 5.5 Service Pack 3 is installed, you may need to reapply it. 2. Make sure that the following permissions are correctly configured in this domain and on this server: a. The Exchange Server service account at the organization, site, and configuration levels in the Exchange Server Administrator program must have Service Account Administrator rights. b. All of the accounts that are used to set up the ADC must have "Access this computer from the network" and "Log on locally" rights in Local Computer Policy, Default Domain Policy, and Default Domain Controllers Policy (click Computer Configurations, click Windows Settings, click Security Settings, click Local Policies, and then click User Rights Assignment). 3. Change port to 391 (in case 390 is in use). Additional query words: ds dir ====================================================================== Keywords : exc55 Component : ADC Technology : kbwin2000AdvServSearch kbwin2000Ssearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbWinAdvServSearch Version : WINDOWS:2000; winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.