DOCUMENT:Q257715 21-APR-2000 [pcmail] TITLE :PC Win: Error Message: An Error Occurred Preventing Complete... PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft Mail for Windows client, you may receive the following error message when Setup is almost complete: An error occurred preventing complete installation of Microsoft Mail. Please contact your system administrator. CAUSE ===== Setup is being run from a network share and not a mapped or local drive. RESOLUTION ========== 1. Map a network drive to the network share where the Microsoft Mail for Windows client Setup files can be found. 2. Run Setup again, this time from the mapped drive. Additional query words: win pm presentation manager winmail 16-bit 3.2 3.2a win9x win95 win98 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN350 Version : WINDOWS:3.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.