DOCUMENT:Q259487  01-JUN-2001  [exchange]
TITLE   :XADM: Isinteg Loops If Folder's Parent Doesn't Exist in Store
PRODUCT :Microsoft Exchange
PROD/VER::5.5
OPER/SYS:
KEYWORDS:exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Isinteg utility may not finish if a folder does not have a parent folder in
the information store. For example, if you run the following command

   isinteg -pub -fix -verbose -detailed -l c:\isinteg.log -test folder

you receive results similar to the following:

   

   Starting test 1 of 3, 'reference table construction'
   Finished reference table construction. Time: 0h:0m:5s
   Starting test 2 of 3, 'Folder'
   Error: Folder 303 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
   Error: Folder 337 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
   Error: Folder 371 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
   Error: Folder 405 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
   Error: Folder 439 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
   Error: Folder 473 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder

This error message continues until the log file consumes all available disk
space.

CAUSE
=====

An issue in Isinteg causes this behavior, where it does not properly continue
running after you attempt to correct the issue.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:

   Q191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The following files are available for download from the Microsoft Download
Center:

   x86: DownloadDownload Q248838engi.exe now
   (http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
   Alpha: DownloadDownload Q248838enga.exe now
   (http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)

For additional information about how to download Microsoft Support files, click
the following article number to view the article in the Microsoft Knowledge
Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current
virus-detection software that was available on the date that the file was
posted. The file is stored on secure servers that prevent any unauthorized
changes to the file.


STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

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Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 2001.