DOCUMENT:Q260193 19-JUL-2000 [exchange] TITLE :XADM: Mailbox Resources Displays the Wrong Display Name PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you change the display name for a mailbox, the Mailbox column under Mailbox Resources in the Exchange Administration program still displays the old display name for the mailbox. CAUSE ===== When you update the Display Name field in the mailbox Properties dialog box, the change is made to the mailbox entry in the Exchange directory (the dir.edb file). The corresponding change to the mailbox object in the Exchange Information Store (the priv.edb file) is not made until one of the following events occurs: - The client logs on to the mailbox. -or- - A message is sent to the mailbox. RESOLUTION ========== To resolve this problem, log on to the mailbox as a client to update the Mailbox column in Mailbox Resources, or send a test message to the mailbox. Additional query words: ====================================================================== Keywords : exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.