DOCUMENT:Q262945 20-NOV-2000 [exchange] TITLE :XFOR: Non-Delivery Report: 554 Mailbox Is Not Local PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When you send a Simple Mail Transfer Protocol (SMTP) message to the Internet Mail Service in Microsoft Exchange Server, you may receive the following non-delivery report (NDR): 554 Mailbox is not local: sender's SMTP address MORE INFORMATION ================ The NDR can occur if the Exchange-based server only accepts secure connections and if the "Clients can only submit if homed on this server" check box on the Connections tab has been selected. If the "Only from clients using" option in the Accept Connections section on the Connections tab in the Internet Mail Service is selected, the server is configured for secure connections. If the "Clients can only submit if homed on this server" option is configured on the Connections tab in the Internet Mail Service, you must choose an option from the "Only from hosts using" box. Acceptable options include Authentication or "Authentication and Encrypt". If you enable SMTP Log logging on the server, the following events may be reported in the log file depending on which secure connection method between the two SMTP hosts is defined. The following example uses Windows NT Challenge/Response authentication and encryption: 5/13/00 2:36:27 PM : A connection was accepted from SERVER1. 5/13/00 2:36:27 PM : <<< EHLO server1.COMPANY1.COM 5/13/00 2:36:27 PM : >>> 250-server2.COMPANY2.COM Hello [server2] 250-XEXCH50 250-HELP 250-ETRN 250-DSN 250-SIZE 0 250-AUTH LOGIN 250 AUTH=LOGIN 5/13/00 2:36:28 PM : <<< AUTH NTLM TlRMTVNTUAABAAAAt5IAQAcABwAgAAAAAAAAAAAAAABUSU1EVU1QAAAAAAAAAAA= 5/13/00 2:36:28 PM : >>> 334 TlRMTVNTUAACAAAADgAOADAAAAC1ggFAkDTQvqfglJ8AAAAAAAAAAAAAAAA+AAAAVABJAE0ARABPAEYAVQA= 5/13/00 2:36:28 PM : <<< TlRMTVNTUAADAAAAGAAYAHgAAAAYABgAkAAAAA4ADgBAAAAAGgAaAE4AAAAQABAAaAAAABAAEACoAAAAtYIBQFQASQBNAEQATwBGAFUAYQBkAG0AaQBuAGkAcwB0AHIAYQB0AG8AcgBUAEkATQBOAFQAUwAyADAAY2qLBIf9tVBTxY9/NJ02/bhh87MSMPu+qZyHMgS735h75FsyxOlmOLegHnkDN8VFbU99BoofZ3hP6D2cFwsbsQ== 5/13/00 2:36:28 PM : >>> 235 ntlm authentication successful 5/13/00 2:36:28 PM : <<< MAIL FROM: SIZE=1460 RET=FULL 5/13/00 2:36:28 PM : >>> 250 OK - mail from ; can accomodate 1460 bytes 5/13/00 2:36:28 PM : <<< RCPT TO: NOTIFY=FAILURE,DELAY 5/13/00 2:36:28 PM : >>> 250 OK - Recipient 5/13/00 2:36:28 PM : <<< DATA 5/13/00 2:36:28 PM : >>> 354 Send data. End with CRLF.CRLF 5/13/00 2:36:28 PM : >>> 554 Mailbox is not local: JohnD@COMPANY1.com 5/13/00 2:36:28 PM : <<< QUIT 5/13/00 2:36:29 PM : >>> 221 closing connection Additional query words: IMS ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.