DOCUMENT:Q264339 06-AUG-2002 [exchange] TITLE :XADM: Event ID 2037 Creating Mailbox After Applying Q254805 Fix PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply the Exchange Server Administrator program Exchange Server 5.5 post-Service Pack 3 fix that is described in the following Knowledge Base article Q254805 XADM: Exchange Server 5.5 Post-SP3 Administrator Program Fixes Available Exchange Server may generate the following event message: ID: 2037 Type: Error Source: MSExchangeSA Description: The file version of \address\\\.dll installed on the local server is not current. Unable to locate a correct version on any server in the site. The following informational event 2036 message may also be logged: The file version of c:\exchsrvr\address\address\\\.dll looking at servers in site for a current version. The following error message may also be displayed: An error occurred while processing an e-mail address. The error message also references the following ID: ID no: C1030b35 CAUSE ===== This issue can occur because the fix updates the .dll files, but does not update the directory information, specifically the File-Version attribute on the address generators. RESOLUTION ========== To resolve this issue, modify the File-Version attribute of the address generators. For additional information about how to modify the File-Version attribute, click the article number below to view the article in the Microsoft Knowledge Base: Q158336 XADM: Modifying Version Values for Proxy Address Generator MORE INFORMATION ================ Some examples of proxy generator .dll files are Inproxy.dll and Pcproxy.dll. For example, the event ID 2037 message description may state the following: The file version of \address\smtp\i386\inproxy.dll installed on the local server is not current. Unable to locate a correct version on any server in the site. Additional query words: hotfix postsp3 admin proxy generator smtp x400 ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.