DOCUMENT:Q284932  13-JUN-2001  [exchange]
TITLE   :XADM: Error Message: Unable to Get Organizational Information...
PRODUCT :Microsoft Exchange
PROD/VER::5.5
OPER/SYS:
KEYWORDS:kberrmsg

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use the Exmap.exe utility, you may receive the following error
message:

   Error: Unable to get organizational information from LDAP server. Your user
   credentials may not allow sufficient access to the directory.

CAUSE
=====

This issue can occur if you are running Active Directory Services Interface
(ADSI) version 2.5 with Microsoft Data Access Components (MDAC) version 2.6.

WORKAROUND
==========

To resolve this issue, install MDAC by using the rollback procedures that are
described in the document that is located on the following Microsoft Web site:

   http://support.microsoft.com/support/mdac/26setupfaq.asp
   (http://support.microsoft.com/support/mdac/26setupfaq.asp)

After you complete the rollback procedure, install MDAC version 2.5.

MORE INFORMATION
================

For additional information about compatibility issues with ADSI and MDAC, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q275917 ADSI 2.5 and MDAC 2.6 Compatibility Issues

For more information on these consult:
-

Additional query words: exmap exch2kp2w

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Keywords          : kberrmsg 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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