DOCUMENT:Q319884 06-AUG-2002 [exchange] TITLE :XWEB: "Failed to Connect to Exchange Server" Err Msg Using OWA PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to log on to a Microsoft Exchange Server 5.5 computer by using Microsoft Outlook Web Access (OWA), you may receive the following error message: Failed to connect to the Microsoft Exchange Server, ''. RESOLUTION ========== To resolve this issue, install (or reapply, if it is already installed) Service Pack 4 (SP4) for Microsoft Exchange Server 5.5. To obtain this service pack, please visit the following Microsoft Web site: http://www.microsoft.com/exchange/downloads/55/sp4.asp MORE INFORMATION ================ For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q247085 XWEB: Error Message: Failed to Connect to the Microsoft Exchange Server Q178511 XWEB: Err Msg: Failed to Connect to the Microsoft Exchange Server, servername Q262902 XWEB: Your Current Password Is About to Expire in 0 Days Error in OWA Additional query words: front page ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.