DOCUMENT:Q322824  26-JUL-2002  [exchange]
TITLE   :XADM: Directory Replication Fails with Event ID 1102
PRODUCT :Microsoft Exchange
PROD/VER::5.5
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

In a Microsoft Exchange Server 5.5 environment, you may experience the following
behavior:

 - Intersite directory replication is unsuccessful.

   -and-

 - The following event is logged in the application log of the Microsoft Windows
   NT Event Viewer when diagnostics logging is turned on for the directory
   service object, the logging level for the Replication Events category is set
   to Maximum, and the logging level for the Internal Processing category is set
   to Minimum:

   Event Type: Warning
   Event Source: MSExchangeDS
   Event Category: (5)
   Event ID: 1102
   Description:

   During intersite replication, the directory replication agent (DRA) closed the
   connection to the mail service in response to error 80450102. Will attempt to
   connect again later.

CAUSE
=====

This behavior may occur if the antivirus program that is installed on your
computer is configured to block all attachments that use the .dat extension.

This behavior has been reported to occur with Trend Micro's ScanMail for
Microsoft Exchange product.

RESOLUTION
==========

To resolve this issue, configure your antivirus program to turn off (disable)
blocking for .dat files. For more information about how to turn off the blocking
of specific file types in your antivirus program, see the program documentation
or contact the software manufacturer.

For information about how to contact Trend Micro or your antivirus program
manufacturer, click the appropriate article number in the following list to view
the article in the Microsoft Knowledge Base:

   Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

   Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

   Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION
================

For additional information about how to troubleshoot intersite directory
replication issues, click the article number below to view the article in the
Microsoft Knowledge Base:

   Q183669 XADM: Troubleshooting Intersite Directory Replication

For additional information about how to troubleshoot an Exchange Server computer
with antivirus software installed, click the article number below to view the
article in the Microsoft Knowledge Base:

   Q245822 XGEN: Recommendations for Troubleshooting an Exchange Computer with
   Antivirus Software Installed

Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.

Additional query words: front page

======================================================================
Keywords          :  
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.