DOCUMENT:Q322971 05-JUL-2002 [exchange] TITLE :XIMS: Internet Mail Service Counters Don't Work in TS Session PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Exchange Server 5.5 Internet Mail Service Performance Monitor counters are not tracking values properly in a terminal server session. Although the Performance Monitor counters are present, they show a value of 0, and do not change during typical Internet Mail Service operations. The counters function properly under either of the following conditions: - The user is physically logged on at the console. -or- - You use Performance Monitor from another computer and point it at the computer that is running Internet Mail Service. CAUSE ===== Exchange Server 5.5 was originally developed for Microsoft Windows NT 4.0 and does not function properly when Performance Monitor is hosting Exchange Server 5.5 Internet Mail Service counters in a terminal session. STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. Additional query words: ====================================================================== Keywords : Component : IMC IMS Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.