DOCUMENT:Q99582 10-NOV-1999 [macmail] TITLE :Mac Srv: Server Crashes on Upgrading to Mail 3.1 PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When upgrading version 3.0 of Microsoft Mail for AppleTalk Networks data file to version 3.1 of Microsoft Mail for AppleTalk Networks, the server crashes repeatedly and never completes the upgrade. NOTE: This does not occur when upgrading from 3.1 to 3.1a. CAUSE ===== The Network Manager may have a user(s) defined with a period in front of a user account name. RESOLUTION ========== Remove the period(s) before the user(s) mail account name. Additional query words: 3.10 3.00 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.