DOCUMENT:Q160360 10-APR-2002 [iis] TITLE :INFO: Troubleshooting Exceptions in Internet Server Products PRODUCT :Internet Information Server PROD/VER::1.0,2.0,3.0,4.0 OPER/SYS: KEYWORDS:kberrmsg kbFAQ ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 3.0, 4.0 - Microsoft Site Server version 3.0 - Microsoft Proxy Server versions 1.0, 2.0 ------------------------------------------------------------------------------- SUMMARY ======= The Microsoft Internet Information Server (IIS) Exception Monitor was created by Microsoft Product Support Services to troubleshoot server instability issues similar to the following: - IIS exits and a Dr. Watson error log is generated. - The Web service exits abnormally. - The browser returns an "ASP 0115" error. - The browser returns a "Server Application Error" message. - The browser returns a "Server Too Busy" error. MORE INFORMATION ================ Although still useful in some scenarios, Microsoft recommends using AutoDump Plus (ADPlus) to generate debug data. For additional information about AutoDump Plus, click the article number below to view the article in the Microsoft Knowledge Base: Q286350 HOWTO: Use Autodump+ to Troubleshoot Hangs and Crashes How to use the IIS Exception Monitor ------------------------------------ The following two documents, located on the MSDN Online Web Workshop, explain how to use the IIS Exception Monitor: TITLE: Troubleshooting with the IIS Exception Monitor URL : http://msdn.microsoft.com/workshop/server/iis/ixcptmon.asp -AND- TITLE: Analyzing Logs from IIS Exception Monitor URL : http://msdn.microsoft.com/workshop/server/iis/readlogs.asp Download Locations ------------------ You can download the IIS Exception Monitor directly from the Web Workshop at the following locations: http://download.microsoft.com/download/platformsdk/windbg/Feb2000/NT45/EN-US/dbg.exe Additional query words: proxie tshooting tshoot moniter sbn ====================================================================== Keywords : kberrmsg kbFAQ Technology : kbSiteServSearch kbiisSearch kbAudDeveloper kbiis400 kbiis300 kbProxyServ100 kbProxyServSearch kbProxyServ200 kbSiteServ300 Version : :1.0,2.0,3.0,4.0 Hardware : ALPHA x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.