DOCUMENT:Q187515 09-AUG-2001 [winnt] TITLE :REG.EXE Err Msg: The Operation Could not be Completed PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Command-line Registry Manipulation Utility (Reg.exe) may fail with the following error message: The operation could not be completed. CAUSE ===== NetBIOS names have a limit of 15 characters. The Command-line Registry Manipulation Utility fails if the remote computer is 14 or 15 characters because it considers the two backslashes included as part of the Universal Naming Convention (UNC) as part of the computer name. For example, Reg.exe successfully connects to a computer with the name THIRTEENCHARS because it sees the UNC name as fifteen characters (\\THIRTEENCHARS). However, Reg.exe fails if the computer name is FIFTEENCHARACTR because it thinks the UNC name is seventeen characters (\\FIFTEENCHARACTR). This problem occurs with Reg.exe version 1.04 and earlier. RESOLUTION ========== To resolve this problem on Intel platforms, obtain Reg_x86.exe from the following Internet location: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/reskit/nt40/i386/ To resolve this problem on Alpha platforms, obtain Reg_axp.exe from the following Internet location: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/reskit/nt40/alpha/ MORE INFORMATION ================ Reg.exe ships with the Windows NT 4.0 Resource Kit. For more information on the use of this utility, please consult your documentation or type the following command at a command prompt: reg /? Additional query words: rkit ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.