DOCUMENT:Q188061 06-AUG-2002 [sms] TITLE :SMS: Unable to Inventory Software with Year 2000 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbYear2000 kbsms120 kbsms120sp4fix kbsms120bug kbAudit kbInventory ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to inventory software, you are unable to query files with a file date of year 2000. The Systems Management Server Administrator program allows you to select a date in the year 2000 in the File Date dialog box, but after clicking OK, the DATE property is not recorded. For this problem to occur, the file date must have a value between 1/1/00 and 12/31/00. Requesting a file with a date value outside that range works correctly. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. This fix should have the following file attributes: Date Time Size File Name Platform ------------------------------------------- 7/3/98 4:37pm 369KB BASE3.DLL Intel 7/3/98 4:25pm 625KB BASE3.DLL Alpha STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. MORE INFORMATION ================ To install the hotfix, perform the following steps on the Systems Management Server site server, all workstations where the Systems Management Server Administrator is installed, and the Remote Administrator console. If you are on a remote workstation and have not applied the hotfix to the Remote Administrator console, it may not display the changes. 1. Close the Systems Management Server Administrator Console. 2. Stop the following Systems Management Server Services on the site server: SMS_EXECUTIVE SMS_HIERARCHY_MANAGER SMS_SITE_CONFIG_MANAGER 3. Replace the Base3.dll file in the \Site.srv\x86.bin directory on the site server or in the Systems Management Server Administrator installation directory on a standalone administrator computer. 4. Restart the Systems Management Server Administrator Console. 5. Restart the Systems Management Server Services stopped in step 2. You can also install the hotfix files on a site server by running Hotfix.exe with the hotfix files and the provided Hotfix.ini file for your platform after you stop the required services. Additional query words: prodsms Y2K KB2000 kbbug1.20 smsadmin smsaudit smsinv kbfix1.20.sp4 ====================================================================== Keywords : kbYear2000 kbsms120 kbsms120sp4fix kbsms120bug kbAudit kbInventory Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.