XL97: Error Message Appears Sorting a Field in a PivotTable

ID: Q172279

The information in this article applies to:

SYMPTOMS

When you attempt to sort a field in a PivotTable, the following error message appears: 

   This program has performed an illegal operation
   and will be shut down.

   If the problem persists, contact the program vendor.
If you click Details, an error message similar to the following appears: 

   Excel caused an invalid page fault in
   module Excel.exe at 0137: 3014e35f.
If you click Close, the program closes.

CAUSE

This problem occurs when you do the following:

WORKAROUND

Before you sort data in a PivotTable, clear the Merge Labels check box in the PivotTable Options dialog box.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information about sorting data in a PivotTable, click the Index tab in Help, type the following text 

   pivottables, sorting
and then double-click the selected text to go to the "Sorting data in a PivotTable" topic.

Additional query words: XL97 pivot table 

Keywords          : kberrmsg xllist xlpivot 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug

Last Reviewed: November 6, 1998