DOCUMENT:Q190143 10-AUG-2001 [iis] TITLE :IIS 4.0 Crashes; IIS 3.0 Generates Corrupted Log Data for HTTPS PRODUCT :Internet Information Server PROD/VER:winnt:3.0,4.0 OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 3.0, 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When HTTPS connections are used, the following may occur: - Internet Information Server (IIS) 4.0 may stop responding (crash) when it receives an invalid SSL3 package. - IIS 4.0 may stop responding when a browser sends the packages in a certain order. - IIS 3.0 may generate a corrupted IIS log for the above situation, such as xxx.xxx.xxx.xxx (IP address), -, 6/30/98, 0:51:42, W3SVC, N004B2I0300, 192.168.129.71, 594, 23, 203, 404, 3, A[ASCII 174]JVh[ASCII 154], U[ASCII 227]#[ASCII 243]LI&u[ASCII 129]_%[ASCII 225][ASCII 129]&[ASCII 215][ASCII 136], -, RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server versions 3.0 and 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. Additional query words: sp hot fix qfe iissecurity iisgeneral ntsecurity ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch kbiisSearch kbiis400 kbiis300 Version : winnt:3.0,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.