DOCUMENT:Q190812 16-MAY-2002 [winnt] TITLE :Briefcase Item Needs to Be Synchronized Twice PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbWinNT400sp5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You have a Briefcase folder, and a file in it has the synchronized copy on a Windows NT network share. When you modify the file in the local folder, and synchronize it with the server copy, the synchronization status still shows, "Needs updating." When you synchronize it again, Briefcase offers to copy the file from the remote location, although the file time stamp is identical. After Briefcase copies the file from the remote location, the synchronization status is correctly set to "Up-to-date." CAUSE ===== After Briefcase copies the file to the server during the first update, it uses FindFirstFile to read back the file information. In some cases, the LAN Manager redirector runs this API before the file is closed. If this happens, the file size of the remote file is not correct and the synchronization status is not set correctly. In a network trace, you can see a frame sequence like this between the client and server: SMB C write, FID = 0x9804, Write 0x0 at 0x0000020E SMB R write, Wrote 0x0 SMB C transact2 Set file info, FID = 0x9804 SMB R transact2 Set file info (response) SMB C transact2 Findfirst, File = \Text2.txt SMB R transact2 Findfirst (response) SMB C close file, FID = 0x9804 SMB R close file In response to the Findfirst server message block (SMB), you will see an incorrect file size. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to: - http://www.microsoft.com/windows/servicepacks/ -or- - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5. Additional query words: 4.00 ====================================================================== Keywords : kbWinNT400sp5fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.