DOCUMENT:Q193030 20-MAY-2002 [sms] TITLE :SMS:Logged on User Name Not Reported on OS/2 Clients PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 OPER/SYS: KEYWORDS:kbsms120 kbInventory kbDSupport smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Invos2 does not report the Logged on User name. For 16-bit Windows, Windows 95 or Windows 98, and Windows NT, this is reported as part of the Identification Group. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ---------------------------------------------------------- 09/16/98 07:01pm 155,447 Invos2.exe (x86) STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. MORE INFORMATION ================ To install the hotfix, perform the following steps on the Systems Management Server site server: 1. In the \Site.srv\Maincfg.box\Client.src\X86.bin directory on the site server, replace the Invos2.exe file with the version obtained from the hotfix. NOTE: You can perform Step 1 automatically by using Hotfix.exe with the provided Hotfix.ini file. 2. The file will be replicated at the next Maintenance Manager work cycle to all Systems Management Server logon servers to the SMS\Logon.srv\X86.bin directory. When that occurs, the clients can be updated. To update the clients, either manually run Upgrade.bat on each client, or follow the instructions in the following article in the Microsoft Knowledge Base: Q166771 SMS: How to Force Site-Wide Client Updates Additional query words: prodsms warp IBM ====================================================================== Keywords : kbsms120 kbInventory kbDSupport smsinv Technology : kbSMSSearch kbSMS120 Version : :1.2 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.