DOCUMENT:Q193827 12-FEB-2000 [sna] TITLE :FMH Bit Not Set in Query Reply with Function Management Header PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1 OPER/SYS: KEYWORDS:kbbuglist kbfaq kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== SNA Print Server may generate an endless stream of blank pages. The following error message may be logged in the host CICS log: Event DFH8510I - SNA Protocol Violation Detected in Query Response. CAUSE ===== If a host sends a Read Partition Query command in an RU containing a Function Management Header (FMH), the reply sent by the SNA Print Server does not have the FMH bit set, even though the reply contains a Function Management Header. The host responds to this with a SHUTD command, and then an UNBIND, and then automatically starts the cycle again with a new bind. Each cycle results in a blank page being ejected by the printer. The following trace excerpt shows a Read Partition Query in an RU with a Function Management Header, followed by an improperly formatted response. Read Partition Query with Function Management Header: DLC 01160000->03020101 DLC DATA DLC DAF:20 OAF:01 ODAI:off Normal DLC RQE FMD FI BC EC DR1 PI BB CD DLC DLC ---- Header at address 010D42AC, 1 elements ---- DLC 00000000 00002C00 20010002 0100EA00 <......,........> DLC DLC ---- Element at address 015CF900, start 10, end 23 ---- DLC 0B91A006 01000B60 00000501 FF02 <.j.....`...... > Note that byte 0, bit 4 of the RH is set, indicating the present of an FMH in an FMD frame. The FMH is 0601000B6000. Query Reply sent by SNA Print Server: DLC 03020101->01160000 DLC DATA DLC DAF:01 OAF:20 ODAI:off Normal DLC RQE FMD BC EC DR1 CD DLC DLC ---- Header at address 010D44E8, 1 elements ---- DLC 00020B6F 62002C00 01200001 0100EA00 <...ob.,........> DLC DLC ---- Element at address 015CF900, start 10, end 137 ---- DLC 03902006 01008B60 00000C81 80808185 <......`...a..ae> DLC 86878895 A6001781 811F0000 50001800 DLC 00010064 0002008C 0A0807B0 00148185 <...d..........ae> DLC 82000A08 04000000 07000000 00000000 DLC 00168186 400800F7 F100F200 F300F400 <..af@..71.2.3.4.> DLC F500F600 F700000D 81870400 F0F100F2 <5.6.7...ag..01.2> DLC 00F40000 0C819500 00080008 00010100 <.4...an.........> DLC 1181A600 000B0300 000007B0 000007B0 <.aw.............> Note that in the reply, byte 0, bit 4 is not set. However, the FMH is still present. RESOLUTION ========== SNA Server version 3.0 ---------------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server version 4.0 ---------------------- This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K WORKAROUND ========== There is a parameter called "query" in the CICS Terminal Control Table (TCT). If this parameter is set to ALL, the problem occurs. Setting the parameter to NONE works around the problem. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1 . This problem was first corrected in SNA Server 3.0 Service Pack 4. Additional query words: ====================================================================== Keywords : kbbuglist kbfaq kbfixlist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 Version : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.