DOCUMENT:Q195695 10-AUG-2001 [winnt] TITLE :Access Violation Received in IntelliPoint Productivity Tips PRODUCT :Microsoft Windows NT PROD/VER:windows:1.0; WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing Windows NT 4.0 Service Pack 4 and Visual Studio 5 or 6, IntelliPoint Productivity Tips may receive an access violation error when attempting to access memory location 0 from code location 0x77f64a7. RESOLUTION ========== To resolve the issue, install the latest version of IntelliPoint software, available from the Microsoft Web site: http://www.microsoft.com/products/hardware/mouse/ STATUS ====== Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. This bug has been corrected in IntelliPoint, 2.2c or later. REFERENCES ========== This information is also available in the Windows NT 4.0 Service Pack 4 Readme.Txt Additional query words: kbDSupport ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : windows:1.0; WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.