DOCUMENT:Q195823 20-MAY-2002 [sms] TITLE :SMS: Audit Stops If Certain Entries in Sms.ini Are Blank PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 OPER/SYS: KEYWORDS:kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== While running Audit, one of the following errors (depending on whether you are running Audit32 or Audit16) is logged and Audit is stopped: For Audit32 ----------- An error has occurred while trying to read the Sms.ini file. For Audit16 ----------- A file error occurred: File read error in SMS.INI file. CAUSE ===== The client's Sms.ini file has a blank value for any one or more of the following entries: NetCardID= MachineName= SystemRole= SystemType= SiteCode= SMS Unique ID= Domain= LastLoggedUser= The values from the above entries are used to populate the IDMIF created by Audit. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ---------------------------------------------------- 11/11/98 3:57pm 188,896 Audit32.exe (Intel) 11/11/98 3:49pm 5,392 Aud32str.dll (Intel) 11/11/98 3:56pm 626,960 Audit32.exe (Alpha) 11/11/98 3:50pm 5,392 Aud32str.dll (Alpha) 11/11/98 3:59pm 134,556 Audit16.exe (Intel) 11/11/98 3:47pm 5,440 Auditstr.dll (Intel) STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. MORE INFORMATION ================ The updated Audit program will only stop if the Systems Management Server Unique ID, MachineName, SiteCode, or Domain value is blank. With the hotfix, Audit also logs which entry contained a blank value. To install the hotfix, perform the following steps on the Systems Management Server site server: 1. Replace the Audit32.exe file in the \Primsite.srv\Audit\Package\.bin directory with the hotfixed version. 2. Replace the Aud32str.dll file in the \Primsite.srv\Audit\Package\.bin\00000409 directory with the hotfixed version. 3. Replace the Audit16.exe file in the \Primsite.srv\Audit\Package\X86.bin directory with the hotfixed version. 4. Replace the Auditstr.dll file in the \Primsite.srv\Audit\Package\X86.bin\00000409 directory with the hotfixed version. NOTE: You can perform these steps automatically by using Hotfix.exe with the provided Hotfix.ini file. Additional query words: prodsms terminate terminates terminated ====================================================================== Keywords : kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS120 Version : :1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.