DOCUMENT:Q216188  16-MAY-2002  [winnt]
TITLE   :Unattended Installation with /E Option to Install SP4 Fails
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0 SP4
OPER/SYS:
KEYWORDS:kbWinNT400sp5fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 SP4 
 - Microsoft Windows NT Workstation version 4.0 SP4 
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SYMPTOMS
========

The /E option for Winnt32.exe can be used to start Update.exe to install Windows
NT 4.0 Service Pack 4 (SP4) following the installation of Windows NT. This
method of installing Windows NT and applying SP4 is typically used by original
equipment manufacturers (OEMs). Windows NT may stop responding (hang) towards
the end of the Service Pack 4 installation when you use this switch.

CAUSE
=====

This problem occurs when SP4 Setup attempts to load Nwlnkipx.sys if the
Nwlnkipx.sys version that is available with Windows NT 4.0 is already loaded.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/Windows/ServicePacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 SP4. This problem
was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00

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Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version           : winnt:4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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