DOCUMENT:Q216765 20-MAY-2002 [winnt] TITLE :TCP/IP Experiences STOP 0x7F Under Heavy Load PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.51 - Microsoft Windows NT Workstation version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Under high load, a server may experience the following STOP error message: 0x7F (UNEXPECTED_KERNEL_MODE_TRAP): 0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000) The first parameter, 0x08, indicates that this is a double-fault. CAUSE ===== For deferred processing, TCP/IP is calling a function recursively. Under high load, this recursion can cause a stack overflow. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. To resolve this problem immediately, download the fix as described below. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File Name Platform ------------------------------------------------------------- 02/04/99 09:52p 124,080 Tcpip.sys (x86) 02/04/99 09:54p 217,328 Tcpip.sys (Alpha) STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 3.51. Additional query words: 3.51 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.