DOCUMENT:Q218183  27-JAN-2002  [iis]
TITLE   :ServletExec Shuts Down the W3SVC Service
PRODUCT :Internet Information Server
PROD/VER::4.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Internet Information Server version 4.0 
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SYMPTOMS
========

ServletExec 2.0 is a Java-based Web application server. Implementation of this
application may cause the W3SVC service to shut down if no user is logged on to
the server.

CAUSE
=====

New Atlanta, the company that released this application, has not provided a
reason for this behavior.

RESOLUTION
==========

If you implement ServletExec 2.0 on a computer running Microsoft Internet
Information Server (IIS), do not log off of the server. If security is a
concern, lock the server with an administrator account.

STATUS
======

This problem has been confirmed with IIS 4.0; however, ServletExec 2.0 is
supported on all versions of IIS. This same behavior may occur with all versions
of IIS.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

MORE INFORMATION
================

Information on ServletExec 3.0E is available at:

   http://www.newatlanta.com/downloads/index.jsp

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words:

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Keywords          :  
Technology        : kbiisSearch kbiis400
Version           : :4.0
Issue type        : kbprb

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