DOCUMENT:Q219322  16-MAY-2002  [winnt]
TITLE   :Unattended Setup for RRAS (Steelhead) Requires Service Pack 5
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
OPER/SYS:
KEYWORDS:kbOPK kbWinNT400sp5fix kbSBK

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The information in this article applies to:

 - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
 - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 
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SYMPTOMS
========

You cannot install Windows NT 4.0 Routing and Remote Access Service (RRAS) with
the unattended setup process on a computer that already has Windows NT 4.0
Service Pack 4 (or earlier) installed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/windows/servicepacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT Server 4.0 Service Pack 5.

Additional query words: Unattended Setup

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Keywords          : kbOPK kbWinNT400sp5fix kbSBK 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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